Frequently Asked Questions (FAQ)
Because your pet deserves the very best. At LuaPet, you’ll find innovative, safe, and carefully selected products designed to stimulate, entertain, and care for your best friend. Quality, trust, and well-being in every purchase.
To ensure our customers’ satisfaction, customers have 30 days to request a return if the product does not meet their expectations, without having to provide a reason for the return.
All orders are processed within 1–2 business days. Domestic orders are delivered within 3–7 business days.